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Evidence Guide: MSTCL3014 - Interact and communicate with garment production personnel

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSTCL3014 - Interact and communicate with garment production personnel

What evidence can you provide to prove your understanding of each of the following citeria?

Determine job requirements

  1. Follow standard operating procedures (SOPs)
  2. Comply with work health and safety (WHS) requirements at all times
  3. Use appropriate personal protective equipment (PPE) in accordance with SOPs
  4. Identify job requirements from specifications, drawings, job sheets or work instructions
Follow standard operating procedures (SOPs)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with work health and safety (WHS) requirements at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate personal protective equipment (PPE) in accordance with SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify job requirements from specifications, drawings, job sheets or work instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare to implement workplace communication practices

  1. Identify roles of different production personnel
  2. Identify routine workplace communication channels and tools, and apply workplace procedures
  3. Identify communication protocols of different garment production personnel
  4. Identify workplace interaction and communication practices and quality standards
Identify roles of different production personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify routine workplace communication channels and tools, and apply workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify communication protocols of different garment production personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify workplace interaction and communication practices and quality standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate production-related information

  1. Identify objectives and benefits of communicating production-related information effectively
  2. Use appropriate communication tools
  3. Routinely use language and terminology that is appropriate to production process when interacting with work team, to ensure required meaning is accurately communicated
  4. Seek and respond to feedback to ensure communication in relaying production concepts and requirements is effective
  5. Seek assistance from appropriate personnel to resolve any difficulties that arise in communication
  6. Document outcomes of communication and information received according to workplace procedures and maintain records
Identify objectives and benefits of communicating production-related information effectively

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate communication tools

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Routinely use language and terminology that is appropriate to production process when interacting with work team, to ensure required meaning is accurately communicated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek and respond to feedback to ensure communication in relaying production concepts and requirements is effective

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance from appropriate personnel to resolve any difficulties that arise in communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document outcomes of communication and information received according to workplace procedures and maintain records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to implement workplace communication practices

2.1

Identify roles of different production personnel

2.2

Identify routine workplace communication channels and tools, and apply workplace procedures

2.3

Identify communication protocols of different garment production personnel

2.4

Identify workplace interaction and communication practices and quality standards

3

Communicate production-related information

3.1

Identify objectives and benefits of communicating production-related information effectively

3.2

Use appropriate communication tools

3.3

Routinely use language and terminology that is appropriate to production process when interacting with work team, to ensure required meaning is accurately communicated

3.4

Seek and respond to feedback to ensure communication in relaying production concepts and requirements is effective

3.5

Seek assistance from appropriate personnel to resolve any difficulties that arise in communication

3.6

Document outcomes of communication and information received according to workplace procedures and maintain records

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to implement workplace communication practices

2.1

Identify roles of different production personnel

2.2

Identify routine workplace communication channels and tools, and apply workplace procedures

2.3

Identify communication protocols of different garment production personnel

2.4

Identify workplace interaction and communication practices and quality standards

3

Communicate production-related information

3.1

Identify objectives and benefits of communicating production-related information effectively

3.2

Use appropriate communication tools

3.3

Routinely use language and terminology that is appropriate to production process when interacting with work team, to ensure required meaning is accurately communicated

3.4

Seek and respond to feedback to ensure communication in relaying production concepts and requirements is effective

3.5

Seek assistance from appropriate personnel to resolve any difficulties that arise in communication

3.6

Document outcomes of communication and information received according to workplace procedures and maintain records

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

using appropriate industry terminology and language

interacting with production personnel to achieve agreed outcomes

applying an understanding of the objectives of effective communication on production, and roles and information needs of different production personnel on at least two (2) occasions

using different communication tools and channels as appropriate

seeking and responding to appropriate feedback to ensure communication in relaying production concepts and requirements is effective

seeking assistance from appropriate personnel to resolve any difficulties that arise in communication

documenting outcomes of communication and information received according to workplace procedures, and maintaining records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

workplace communication practices and quality standards

benefits of effective communication

accepted ways of communicating information in the workplace

roles of different production personnel

ways to effectively manage information

uses of a variety of communication tools

quality standards and practices

workplace procedures

recording and reporting practices.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

PPE

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Production personnel include one or more of the following:

patternmakers

designers

cutters

pressers

despatch personnel

machinists

supervisors

Communication channels and tools include one or more of the following:

sketches, drawings, illustrations and photographs

samples of fabrics and garments

written descriptions and instructions

specification sheets

storyboards

meetings

computers, internet and email

databases

Protocols include one or more of the following:

specific formats

timing and content of communication required by others performing related garment production processes

Quality standards include one or more of the following:

accepted formats for presenting ideas and concepts

standards of presentation for drafts and final versions

layout and content

Objectives of effective communication for production include one or more of the following:

clarify production processes

suggest improvements to processes, patterns or designs

convey information about production

report difficulties or problems

handover production to next process

Interacting and communicating includes one or more of the following:

face to face

by telephone

writing

Appropriate personnel includes one or more of the following:

supervisor

work colleagues

colleagues with specific and relevant expertise